Shipping policy

Shipping Policy

Processing Time

All orders are processed within 1–3 business days. Orders are not shipped or delivered on weekends or holidays. If we experience a high volume of orders, processing may be delayed by a few days — we’ll notify you by email if there’s a significant delay.

Shipping Time

Once your order has shipped, delivery typically takes 6–10 business days depending on your location. Please note that shipping times are estimates and not guaranteed, as delays can occasionally occur due to carrier or customs issues.

Shipping Rates

We offer free standard shipping on all orders.

Order Tracking

Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package’s journey.

International Shipping

We currently ship to the United States, Canada, UK, and Australia. International orders may be subject to import duties and taxes, which are the responsibility of the customer and are not included in the item price or shipping cost.

Delays

While we do our best to meet the timeframes above, please understand that shipping times are estimates and can occasionally be affected by customs processing, weather, or carrier delays outside of our control.

Incorrect Address

Please double-check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly provided address. If you notice an error, contact us immediately at momenorashop@gmail.com and we’ll do our best to correct it before it ships.

Questions

If you have any questions about your order or shipping, feel free to reach out to us at momenorashop@gmail.com— we’re happy to help.